Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies referenced here, govern your access to and use of treeservicesalbanyny.com and any affiliated site that links to these Terms (the "Website"). Please review them carefully, because they define your rights and responsibilities.
If you use the Website, you accept these Terms. If you do not agree, you must not use the Website. We may update these Terms or limit access at any time, with or without notice. Your continued use of the Website means you accept the revised Terms. The Website is intended for users in the United States and its territories. You state that you are of legal age and meet these requirements.
Our Privacy Policy describes how we collect, use, and protect personal information, and it is part of these Terms. By using the Website, you confirm that you have reviewed the Privacy Policy and agree to it.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that lets homeowners and consumers submit service requests to independent service providers who offer home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Deliver professional or home improvement services.
- Evaluate the quality, licensing, or legality of Third-Party Providers.
- Confirm regulatory compliance or licensing status.
- Endorse or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
All use is at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you allow us to use your information as explained in the Privacy Policy. You also give express consent for us and Third-Party Providers to contact you by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You can opt out by following the instructions provided.
You agree that:
- Every piece of information you submit is accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet all of the following:
- Be at least 18 years old.
- Be located in the United States or its territories.
- Not be prohibited by applicable law.
If you accept these Terms on behalf of a business, you confirm that you have authority to bind that business.
4. License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. All rights not expressly granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete, harass, or carry out unlawful activity.
- Scrape, hack, or overwhelm the Website.
- Gather user information for unwanted contact.
- Misrepresent yourself or any information.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer or remove security protections.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, and reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have the necessary rights to submit it.
- The content does not violate any law or the rights of others.
We may use feedback without restriction or obligation.
7. Links and Third-Party Sites
Links to Third-Party Providers or other websites are provided for convenience only. We are not responsible for their content, actions, or policies. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes displayed are for informational purposes only and are not binding. Any agreement you enter into is solely between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone or email. Consent is not necessary to purchase services. See Section 2 for details on opting out.
10. Disputes with Third Parties and Release
Any dispute you have with a Third-Party Provider is solely between you and that provider. You release us from claims arising out of those disputes.
California residents waive Civil Code §1542; similar waivers apply in other jurisdictions where permitted.
11. Intentional False Information
Submitting false contact or address information may create legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or incorrect. We make no promise that it is complete or accurate.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions will continue after termination, including disclaimers and arbitration.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
Use the Website at your own risk.
16. Limitation of Liability
To the fullest extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising from your:
- Breach of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may lead to liability.
19. Electronic Communications
You agree to receive communications electronically through email or Website postings. These satisfy any legal requirement for a written notice.
20. Dispute Resolution and Arbitration
Disputes are resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be resolved by written submission.
- No class actions or jury trials allowed.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute that is not subject to arbitration must be brought in state or federal court in Delaware.
22. International Use
The Website is operated from the U.S. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not liable for delays caused by events beyond our control, including natural disasters, war, and power failures.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim connected to the Website must be filed within one year unless a different deadline is required by law.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found invalid, the rest will remain in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
