Last Updated: October 6, 2025
At treeservicesalbanyny.com, referred to here as "treeservicesalbanyny.com," "we," or "us," we take privacy seriously.
This policy describes what information we gather, how we use it, who we may disclose it to, and what choices you have. By visiting treeservicesalbanyny.com or any page that links to this policy, you agree to the terms below.
Scope
This policy covers information collected:
- Through our Website
- In emails, text messages, and other electronic communications with us
- Through our ads and apps on third-party sites when they link to this policy
It does not cover information collected offline or on websites we do not control.
Information We Collect
We collect information in three ways:
1. Information You Submit
This may include:
- Name
- Address
- Email address
- Phone number
- Details about your service request, such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
This may include:
- Pages you visit, links you click, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tools
3. Information From Other Sources
This may include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Track site performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or delete cookies. Some features may not function properly without them.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with other companies to show ads that reflect your interests.
These partners may use identifiers such as IP addresses, cookie IDs, and hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use information to:
- Operate, maintain, and improve our services and Website
- Process and complete service requests
- Connect you with service providers suited to your request
- Communicate about requests, updates, and support needs
- Customize your experience and our marketing
- Conduct analytics, research, and product development
- Detect, prevent, and address fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following situations:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed to connect your request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We disclose information to vendors that help run our Website and business, including providers for analytics, security, payments, support, and marketing.
These vendors may use personal information only to perform services on our behalf.
Advertisers and Marketing Partners
We may share data collected automatically for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that sent you to us.
Aggregated or De-Identified Data
We may share information that cannot reasonably identify you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may disclose information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Choose not to provide information: You may view public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This will not stop messages from providers with whom we shared your request.
- Cookies: Adjust cookie settings in your browser or use the opt-out links listed above.
Access and Control
You may ask us to:
- Review the information we hold about you
- Fix inaccurate information
- Delete information, where permitted by law or operational needs
- Raise concerns about how your information is used
Use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm if it is disclosed or misused
- The purpose for which it was collected or used
- Legal and regulatory obligations
- Whether the same purpose can be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive information is sent over SSL. Even so, no internet transmission or storage system can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you live in California, you may have the following rights, subject to legal exceptions:
Right to Know
You may request details about:
- The categories of personal information we collect
- Where the information comes from
- The business or commercial purposes for collection and use
- The categories of third parties with whom we share it
- The specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as a "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified, or that are excessive, may be declined.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you act through an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
This Website is intended for U.S. residents.
If you access it from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will be updated.
If you continue using the Website after changes are posted, that means you accept the revised policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
